Transitional RTW Program (TRTW)

Additional Info

RTWFL’s approach to return-to-work has significant advantages for carriers, employers, not-for-profit organizations and injured workers. Below, we explain how RTWFL helps you resolve your transitional return-to-work claims quickly to reduce claim costs and benefit your injured workers.

Doing Right by Injured Workers

RTWFL takes the time to understand each injured worker, including their prior roles, skills, languages spoken, hobbies, and interests.
As a result, workers often tell us how fulfilling they found the volunteer experience in their transitional role. Transitional placement with not-for-profits organizations, keeps injured workers on a daily work schedule, boosts their confidence, and may accelerate the healing process.

Acting Fast Will Save You Money

One of the most critical steps in reducing your claims costs is getting injured workers off the couch and active—quickly.
RTWFL knows that workers’ compensation premiums are more likely to rise when claims aren’t handled promptly. In transitional cases, when injured workers are needlessly sidelined for extended periods and aren’t placed in modified or light-duty positions with not-for-profits, their cases become more likely to go from transitional to permanently restricted. We act fast to help you save money and avoid high exposure. Our time-to-placement goal is less than 24-hours from time of referral for successful placement. RTWFL, is averaging less than 6-hours for most Transitional Duty placements.

Advocacy in Placement Sourcing

Successful transitional placement requires strong advocacy on the part of injured workers.
At Workfinders USA, we have a continuous vetting process for not-for-profits organizations. This includes site visits, ADA Compliance overviews, safety, security, and accessibility. We speak directly with management to find available roles and ensure they’re suitable for the injured worker’s restrictions.

Customer Service

You should never be left wondering what’s going on with your claims. We leverage a combination of technology, set a standard of timely communication and that all communications include top executives.
RTWFL will provide you a single point of contact on our team to eliminate redundancy and speed up responses. When we receive a referral, we acknowledge this usually within 1 hour of receipt. And when you send us an email, we follow up just as fast.

Our responsiveness extends to our contact with not-for-profits, too. When placement occurs, we follow up with the not-for-profit the same day, and we stay in touch each week. We report results back to you immediately, and we send you weekly timecards and reports until the placement is complete or terminated.